Welcome to the Zinger's Ice Cream Customer Survey!

Instructions for Survey:
Please answer all of the questions as honestly as you can - there are no right or wrong answers - just what you think! 
In some cases you might not know the answer to a question - that's OK.  Your best guess is fine, and a "don't know" answer is also OK.  There are a variety of questions regarding your visit to Zinger's, some about ice cream and life in general, and a couple about you.  You are limited to one response per question in all but #6 .

At the end of the survey are "open comments" where you can tell us anything else, and you can even ask US questions!  Also, there is a box for you to enter your e-mail address IF you want to participate in the "10th Anniversary Prize Package" contest.  We do separate this information from your answers, so that your responses are completely confidential - HOWEVER, if you don't wish to provide your e-mail address for the survey, we understand.  

Instructions for Contest:
After you complete the survey, be sure to enter your e-mail address in the box provided.  One entry per person, please. One participant will be chosen at random to receive the "
10th Anniversary Prize Package" for 2010.  We will announce the winner of the contest in March.  All entries must be from the Zinger's Customer Survey, and cannot be accepted in any other form.  Odds are determined by the number of total qualified participants (we figure around 300 total, give or take 100 or so).  Good luck!

THE DEADLINE FOR SURVEYS AND CONTEST:   February 11, 2010


SURVEY

1.  About HOW MANY TIMES were you at Zinger’s in 2009?
     
 
If your answer was zero - skip to Question #9 (click HERE to do so)

2.  WHAT TIME OF YEAR do you usually eat at Zinger’s?
  
  Summer (when school is out)
    Off-season (when school is in)
    Both Summer and Off-season
    Don't know/don't remember


3.  WHAT TIME OF DAY do you usually eat at Zinger’s?
  
  Afternoon (1pm - 5pm)
    Dinnertime (5pm - 7pm)
    Evening (7pm - 10pm)
    Don't know/don't remember


4.  WHO usually comes with you to Zinger’s?
  
  Just me
    Me and my spouse/partner/close friend
    Me and my family
    Me and a group
   
Don't know/don't remember

5.  When you get something at Zinger’s, do you usually
    Get it and go
    Sit and stay a while

6
.  WHAT do you eat from Zinger’s?  Check ALL that apply:
   
Ice Cream (cones or dishes)
   
Sundaes
   
Milkshakes
   
Homemade Fudge

7. Tell us about the last time you were in Zinger's - rate your experience (good or bad) in these areas:
Very Good Good OK Bad Very Bad
Food Quality
Friendly Service
Prompt Service
Cleanliness
OVERALL RATING

8a.  Would you return to visit us again?
   
Yes
    No

8b. Would you recommend us to your friends?
   
Yes
    No

Hey, it's not a survey question, but we'd like to ask - have you ever considered recommending us on public review websites like TripAdvisor, Yelp, Yahoo Local, and the like?  
If you like us, tell somebody electronically!  (if you don't like us, pretend we never asked).

9.  When you buy ice cream anywhere (not just at Zinger's) do you usually:
    Always get the same flavor
    Look at all the flavors, maybe sample one or two, and then...get the same flavor
    Sometimes you'll get something new, other times it's the same-old-same-old
    Usually mix it up - there's no ONE favorite flavor

10.  When you buy ice cream anywhere (not just at Zinger's) do you usually:
    Get a single (cone or dish)
    Get a double or bigger (cone or dish)
    Get a sundae
    Get a shake

11.  When you buy ice cream anywhere (not just at Zinger's) and don't get a shake or sundae, do you usually:
    Get a dish
    Get a cake cone
    Get a waffle cone
    Get something else (pint, quart, throw it in your shoe)

12.  Regarding food in general, and ice cream specifically, how important are...
Not Important Somewhat Important Very Imporant
Homemade sundae toppings?
Sustainable eco-friendly packaging
No artificial colors?
No artificial flavors?
No genetically engineered ingredients?
No allergens (nuts, wheat, etc.)?
No high fructose corn syrup?

12, part two:  Are there any other food issues that are important to you?  Tell us below:
 

13.  Regarding technology, how much do you USE and DEPEND on the following for information:
Not at all Sometimes A lot I am wired, dude
Food-related blogs
Food-related Twitter sites
Food-related Facebook sites

Now, a couple of questions NOT related to ice cream...

14.  Is 2010 the END of a decade, or a START of the next decade?
    End of the last decade
    First year of the next decade
    No clue, but glad it's not 2009

15
.  And how do YOU say it?
    Twenty Ten
    Two Thousand and Ten
    Twenty Oh Ten

Your comments, suggestions, questions, and/or praise:

Last question!  Where do you live?  City:   State:

The next "question" is optional - your e-mail address IS required to enter the "10th Anniversary Prize Package" contest, but is NOT necessary to submit the survey:  
e-mail address
(required only for contest):

                                   

Click here to return to the Zinger's home page

Questions?  Comments?  Need more info?
e-mail us at:
info@zingersicecream.com